Quotations/Breakdown Coordinator (Weekends)

Location: Elland, Halifax

Terberg DTS UK is looking for a Quotations/Breakdown Coordinator to join our growing team and to be part of our Service team.

What is the job role?

To assist the Quotations Team in raising and chasing quotations. To provide assistance to customers who require an engineer attendance over a weekend. To assist our service team in ensuring we get value from 3rd party suppliers.

Requirements and what we are looking for

  • To populate and maintain the quotations defect sheet.
  • To monitor and maintain the quoted work spreadsheet.
  • To raise & plan jobs for quoted work.
  • To chase quoted work and if a quote is not accepted establish why not.
  • To liaise with our Business Development Team.
  • To answer calls and update customers accordingly.
  • To review and authorise 3rd party invoices.
  • To raise invoices and chase order numbers for completed quoted jobs.
  • Undertake any other duties consistent with the purpose of this job or to support the needs of the business.
  • The ability to work to tight deadlines, under pressure and with a sense of urgency.
  • The ability to work as part of a team.
  • Communications skills, both verbal and in writing, together with the ability to communicate at all levels.
  • High attention to detail.
  • Ability to manage own workload & independently prioritise tasks.
  • Excellent organisation and prioritising skills.
  • Excellent Excel Skills with good knowledge of other Microsoft Office systems i.e. Outlook & Word.
  • Excellent customer service skill are required.
  • Knowledge of vehicle parts would be beneficial but no essential.
  • Maths and English GCSE (Grade C or above) or equivalent.
  • Previous experience of a customer service role essential.
  • Previous experience in a similar role preferred.

What do Terberg DTS offer you?

At Terberg you are part of the market leading supplier of specialist vehicles, equipment and support to the UK logistics, distribution, port, industrial, aviation and fire and rescue. The atmosphere in our family business is fantastic and you will work within a motivated team. We offer great benefits including; company pension, life insurance, cycle to work scheme and more. Personal development is important to us so further training and education may be offered so you can excel.

Is this the right career path for you?

Let us know by sending an email to recruitment@terbergdts.co.uk and attach your CV and a brief description of why you want to apply for the role. If you would like more information about the company or the vacancy, Please contact our Internal Recruitment Consultant, Nicky Adl on 01422 257 100.

Royal Terberg Group operates worldwide in the development, production and service of special vehicles and systems for logistics and refuse collection. As a family business, we stand for our people. Based on our core values, we focus on sustainable growth and innovation, which has made us successful for more than 150 years. For example, we have been investing in electrically powered vehicles since 2014 and are testing hydrogen to the full. We want to deal responsibly with our environment so that future generations can continue our success.