Reports To: Technical & Field Service Operations Manager
Overall purpose of the job: The Technical Trainer at Terberg DTS plays a critical role in the development and delivery of training programmes for engineers, ensuring they meet both internal and external qualifications, including IRTEC certifications. This role is responsible for supporting the creation of training content, delivering training aligned with the engineer learning pathways, and managing the accreditation process throughout the engineer journey. Additionally, the role involves delivering training to non-technical employees, such as Controllers, to enhance their understanding of technical concepts and improve their interactions with engineering teams.
Responsibilities:
- Support the development of training materials, ensuring they are clear, accurate, and up to date.
- Provide technical training to engineers at each stage of their pathway, including onboarding, refresher training, and ongoing professional development.
- Deliver training on internal assessments and other relevant technical standards.
- Support the training and accreditation process for engineers, ensuring all stages are properly assessed and completed, including external IRTEC qualifications.
- Develop and deliver comprehensive onboarding training for new engineers, ensuring they have the necessary skills and knowledge for success.
- Create and maintain a structured learning schedule for engineers within the first 12 months of employment, ensuring ongoing learning and refresher courses.
- Continuously review and update training content to ensure it reflects the most current information, processes, and best practices.
- Work with subject matter experts to update and refine training materials as necessary.
- Deliver technical training to non-technical employees, helping them better understand engineering concepts and technical processes.
- Deliver technical training to customers either at Elland, or customer location.
- Maintain registers for training as required.
- Carrying out administrative tasks to enable external training.
Qualifications / Experience Required:
- Excellent communication and presentation skills, with the ability to convey complex technical concepts in an accessible manner.
- Experience in creating and developing training content, including process mapping and instructional writing.
- Ability to engage with both technical and non-technical employees, fostering a culture of continuous learning and development.
- Knowledge of best practices in training delivery, with the ability to adapt to different learning styles and needs.
- Strong organisational skills, with the ability to manage multiple training initiatives and deadlines effectively.
Desirable:
- Proven experience in technical training, particularly within the automotive sector.
- Qualifications in training or teaching (e.g., PTLLS, Cert Ed, or equivalent).
- Strong understanding of engineering pathways, including both internal and external qualifications (such as IRTEC).
Required:
- Qualification in training or teaching (minimum Level 3 Award in Education and Training (formally PTLLS)
Why You’ll Love Working Here:
- 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week)
- Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 3x basic salary Death In Service.
- Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.
- Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans.
- GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.
- Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.
- Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme.
- Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support.
- My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.
- Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.