Quality Manager

Location: Hybrid (3 days office 2 days home) with travel to our Elland, Nottingham and Gloucester offices

Terberg DTS UK is looking for a Quality Manager to join our growing and dynamic team.

What is the job role?

To be responsible for defining both product and service quality standards, the development of quality critical metrics to supervise supplier performance and ensuring that all products received and services delivered through Terberg DTS and Terberg MPM achieve these defined quality standards, across all our sites. To be responsible for advising the Senior Management on the definition and implementation of the Terberg DTS Quality Management System. This includes implementing, executing and auditing our quality procedures in line with ISO9001 standards, Quality Assurance and Quality Control.

Requirements and what we are looking for

  • Responsibilities Managing and implementing the requirements of an ISO 9001 Quality Management System.
  • Proactively connect, learn from, align to and shares with other Terberg companies.
  • Liaise with regulatory authorities and lead the Quality Inspections and Audits as required.
  • Working with key contacts in allowing the business to strive for continuous improvement, and work in conjunction with stakeholders with responsibility for delivering ISO 14001 and ISO 45001 standards.
  • Create and develop a quality function that drive, monitor and measure continuous improvement in all areas of the business and our supply partners.
  • Audit and improve quality control processes and standardise quality measures across all departments.
  • Standardise internal quality practices and reporting, owning and driving resolution and managing corrective actions, working closely with relevant Heads of Department.
  • Deliver a comprehensive quality dashboard of KPI’s detailing both product reliability and partner performance.
  • Taking ownership for communicating to key partners and managing improvement activities.
  • Training, coaching and guiding our Internal Auditors to ensure that Quality is at the heart of everything we do.
  • Maintaining, monitoring and improving the Company Quality Management Systems:
  • Management of all QMS documentation.
  • Preparation and management of External Quality Assurance Audits.
  • Undertaking Internal Quality Assurance Audits in accordance with the audit plan.
  • Participate in groupwide projects, such as the yearly internal reporting to Terberg Group.
  • To work with all departments, particularly with projects that are being explored or implemented.
  • Undertake any other duties consistent with the purpose of this job or to support the needs of the business.
  • Excellent presentation skills.
  • Sound understanding of instructional techniques.
  • Mechanical or electrical engineering background preferably on vehicle based systems.
  • Proven track record of the implementation of ISO systems.
  • Ability to influence and promote a positive compliance culture at all levels of the organisation.
  • The ability to identify and solve problems whilst prioritising issues and influencing others.
  • Critical Knowledge Required:
  • Knowledge of quality management process – i.e. ISO9001
  • In-depth understanding of relevant quality regulations and compliance requirements, including local, national, and international legislation.
  • Be familiar with special vehicles related quality regulation and standards.
  • Ability to conduct comprehensive quality assessments to identify potential developmental opportunities, evaluate their likelihood and severity, and develop strategies to mitigate or eliminate risks.
  • Strong knowledge of Microsoft Office – Outlook, Word, Excel.
  • Full UK driving licence.
  • Experience in Quality Management compliance and management, with specific knowledge of UK regulations and standards.


What do Terberg DTS offer you?

At Terberg you are part of the market leading supplier of specialist vehicles, equipment and support to the UK logistics, distribution, port, industrial, aviation and fire and rescue. The atmosphere in our family business is fantastic and you will work within a motivated team. We offer great benefits including; company pension, life insurance, cycle to work scheme and more. Personal development is important to us so further training and education may be offered so you can excel.

Is this the right career path for you?

Let us know by sending an email to recruitment@terbergdts.co.uk and attach your CV and a brief description of why you want to apply for the role. If you would like more information about the company or the vacancy, Please contact our Internal Recruitment Consultant, Nicky Adl on 01422 257 100.

Royal Terberg Group operates worldwide in the development, production and service of special vehicles and systems for logistics and refuse collection. As a family business, we stand for our people. Based on our core values, we focus on sustainable growth and innovation, which has made us successful for more than 150 years. For example, we have been investing in electrically powered vehicles since 2014 and are testing hydrogen to the full. We want to deal responsibly with our environment so that future generations can continue our success.